Some things should just work, FFS!

We work really hard to create things that do what they’re supposed to do, with no headaches.

Platform Updates

Workffs makes themes and plugins for WordPress, WooCommerce, BigCommerce, Shopify, and a few other platforms. Often these platforms push out changes containing things like security patches, new features, and other important updates. And if you work with other theme and plugin makers, they push out updates as well. When this happens, most of the time it goes off without a hitch. But sometimes, things can get a little wonky. Or even broken.

What happens when an issue arises?

Oh we’re gonna blame you! Each and every time. After you feel good and ashamed for what you did wrong, we can then begin breaking you down mentally and emotionally by having you interact with Duncan, our support chatbot, for a few weeks. He’s great! If he can’t help you out after you’ve explained the situation to him a few dozen times, we’ll get back to you within 48 hours or so, whichever comes later 🤭 Sound familiar?

Put simply, we hustle to address issues and updates as quickly as possible. And we hold ourselves accountable to a high standard. With that said, we can’t be held financially, legally, mentally, emotionally, and/or physically – nor any other “…ally” known or unknown, or in any way liable for any irritation, lost sales, customers, or any other perceived loss, slight, or grievance. Using our products means that you accept the reality that technology can be a pain. In our experience, it’s the team behind the products that matters most. And in that regard, there is none hipper, smarter, and more willing to go the extra mile for you.

our cLIENTS matter to us.

Have we missed the mark? Let us know.